Aristot Customer care
We’re Here To Help
Transit time throughout Europe is about 6-7 working days but can vary per order.
Shipping is FREE for all deliveries within the EU and UK. For rates outside of the EU and UK, please reach out to email@example.com.
All Aristot units are shipped via TNT.
Customers who refuse delivery will be charged for return shipping.
We promise to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items. We will assist customers with filing a claim in the event of loss, theft, or denial of signature. However, we are not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact TNT about any loss or delivery disputes.
For information about our policy, please click here.
If an item is missing from the order you receive, please contact us at firstname.lastname@example.org within 7 days of the scheduled delivery date to inform us of the missing item(s). Our packages are checked for weight irregularities, and certain items will only be replaced as missing at our sole discretion.
These items are special order and are non-cancellable, non-returnable, non-exchangeable and non-refundable.