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Shipping Policy
Delivery Information
Orders generally ship the following business day. Please allow up to 10-14 working days for delivery from dispatch within Europe. Deliveries are made utilising DPD or TNT, depending on the destination.
We will issue a confirmation e-mail to you upon receipt of order. Upon dispatch, a shipment notification, with tracking information, will be sent via email.
Our docks and dock-accessories ship from Estonia, whereas our other products ship from Greece. This means that certain products may arrive at separate times and packaged separately.
Destinations & Rates by Product
Shipping will be calculated at check out.
Docks & Covers
|
UNITED KINGDOM |
FREE |
|
FINLAND (Helsinki, Kotka, Lahti), LATVIA, LITHUANIA |
EUR 6.3 |
|
AUSTRIA, DENMARK, GERMANY, NETHERLANDS, POLAND, SWEDEN |
EUR 53.1 |
|
ANDORRA, BELGIUM, BULGARIA, CROATIA, CZECH REPUBLIC, HUNGARY, IRELAND, ITALY, LUXEMBOURG, MONACO, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN |
EUR 58.8 |
|
NORWAY, RUSSIA, SWITZERLAND, TURKEY, UKRAINE |
EUR 69.2 |
|
ALBANIA, ARMENIA, AZERBAIJAN, BELARUS, BOSNI AND HERZEGOVINA, CYPRUS, FAROE ISLANDS, GEORGIA, GIBRALTAR, ICELAND, KOSOVO, MACEDONIA, MALTA, MOLDOVA, MONTENEGRO, SERBIA |
EUR 72.0 |
Moses Baskets
|
BULGARIA, GREECE, ITALY, ROMANIA |
EUR 15.37 |
|
AUSTRIA, BELGIUM, CROATIA, CZECH REPUBLIC, GERMANY, HUNGARY, LUXEMBOURG, NETHERLANDS, POLAND, SLOVAKIA, SLOVENIA, SPAIN |
EUR 24.91 |
|
SWITZERLAND, TURKEY, UNITED KINGDOM |
EUR 56.91 |
|
DENMARK, ESTONIA, FINLAND, IRELAND, LATVIA, LITHUANIA, PORTUGAL, SWEDEN |
EUR 57.51 |
|
|
Nursing Pillows, Quintessentially Morris and Zen Pillows
|
BULGARIA, GREECE, ITALY, ROMANIA |
FREE |
|
AUSTRIA, BELGIUM, CROATIA, CZECH REPUBLIC, GERMANY, HUNGARY, LUXEMBOURG, NETHERLANDS, POLAND, SLOVAKIA, SLOVENIA, SPAIN |
EUR 2.0 |
|
DENMARK, ESTONIA, FINLAND, IRELAND, LATVIA, LITHUANIA, PORTUGAL, SWEDEN |
EUR 15.43 |
| SWITZERLAND, TURKEY, UNITED KINGDOM | EUR 33.0 |
Present Tense Cushions
|
BULGARIA, GREECE, ITALY, ROMANIA |
EUR 17.06 |
|
AUSTRIA, BELGIUM, CROATIA, CZECH REPUBLIC, GERMANY, HUNGARY, LUXEMBOURG, NETHERLANDS, POLAND, SLOVAKIA, SLOVENIA, SPAIN |
EUR 24.91 |
|
SWITZERLAND, TURKEY, UNITED KINGDOM |
EUR 54.91 |
|
DENMARK, ESTONIA, FINLAND, IRELAND, LATVIA, LITHUANIA, PORTUGAL, SWEDEN |
EUR 58.35 |
Play Tents
|
BULGARIA, GREECE, ITALY, ROMANIA |
EUR 4.24 |
|
AUSTRIA, BELGIUM, CROATIA, CZECH REPUBLIC, GERMANY, HUNGARY, LUXEMBOURG, NETHERLANDS, POLAND, SLOVAKIA, SLOVENIA, SPAIN |
EUR 6.38 |
|
DENMARK, ESTONIA, FINLAND, IRELAND, LATVIA, LITHUANIA, PORTUGAL, SWEDEN |
EUR 26.74 |
| SWITZERLAND, TURKEY, UNITED KINGDOM | EUR 36.38 |
Order value and shipping subsidy are based on the country to which shipping is requested (for example, an order placed for shipping to the UK will apply GBP).
For deliveries to non-EU countries, the customer is responsible for covering any customs charges and/or import duties.
DockATot ships globally and has a network of distributors and retailers that may be in your area! Please check here or reach out to hello@eu.dockatot.com to get more information.
Aristot Shipping
For information regarding Aristot Shipping, please click here.
Shipping Problems
We promise to find solutions to any damage that arises as a result of shipping, including any shipping charges resulting from returns and exchanges of damaged items.
We will assist customers with filing a claim with the carrier in the event of loss, theft, or signature denial. However, we are not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact the carrier concerning any loss or delivery disputes.
If an item is missing from the order you receive, contact us at hello@eu.dockatot.com within 7 days of delivery to inform us of the missing item(s).
EU Website Shipping Policy November 11, 2020